Refund Policy

Last Updated: October 5, 2026

This Refund Policy explains the refund terms for services purchased through doorbellguidance.store.

1. Business Information

Business Name: Doorbell Camera
Owner: gaurav vashishtha
Website: doorbellguidance.store
Email: 15kushalkumar@gmail.com
Phone: (332) 242-4232

2. Services

Doorbell Camera provides paid, one-on-one informational guidance directly to homeowners regarding doorbell cameras, home security cameras, and smart security camera devices.

Our services may include guidance regarding device setup, Wi-Fi connectivity, mobile app configuration, notifications, motion detection, recording settings, subscription-related information, and common troubleshooting questions.

We do not sell or ship physical camera hardware.

3. Refund Eligibility

Because our services are provided directly to customers and may involve scheduled or completed one-on-one guidance, refund eligibility depends on the circumstances of the request.

If a customer has not yet received the purchased service, they may contact us to request cancellation and a refund. Requests will be reviewed based on the status of the service.

4. Completed Services

Once a one-on-one guidance session has been completed or the requested service has been substantially provided, the payment may generally be non-refundable, except where a refund is required by applicable law or we determine that a refund is appropriate.

5. Cancellation

If you need to cancel a scheduled service, please contact us as soon as possible before the scheduled service begins.

We may consider cancellation and refund requests individually based on the timing of the request and whether the service has already been provided.

6. How to Request a Refund

To request a refund, contact us with:

  • Your name

  • Email address

  • Date of purchase

  • Transaction or order information, if available

  • Reason for the refund request

Refund requests should be sent to:

Email: 15kushalkumar@gmail.com
Phone: (332) 242-4232

7. Approved Refunds

If a refund is approved, it will generally be issued to the original payment method used for the transaction.

The time required for the refund to appear in your account may depend on the payment provider or financial institution.

8. Duplicate or Unauthorized Payments

If you believe you were charged more than once for the same service or that a payment was unauthorized, contact us promptly so that we can review the transaction.

9. Third-Party Payments

If a payment is processed through a third-party payment provider, additional terms or processing requirements from that provider may apply.

10. Changes to This Refund Policy

We may update this Refund Policy from time to time to reflect changes in our services, business practices, or applicable legal requirements.

Any updated policy will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For questions regarding this Refund Policy or to submit a refund request:

gaurav vashishtha
Doorbell Camera
Website: doorbellguidance.store
Email: 15kushalkumar@gmail.com
Phone: (332) 242-4232